Reference

bata124 Legal Terms For Your Account

bata124 Legal terms explain how your account, wallet records and lobby access are handled in Indonesia.

Account termsData handlingLocal access
bata124 bata124 Legal Terms For Your Account
CONTACT THE POLICY TEAM

Get Help With Legal Account Questions

A clear contact trail makes Legal questions easier to resolve. We ask you to use the support route displayed in your account area and include the account email or phone detail linked…

Account access If a Legal question affects sign-in, include the phone verification stage where access stopped. We can check the account path without asking you to disclose a password, and we will use the contact detail already linked to your bata124 record.
Wallet evidence For a payment-policy query, attach the relevant receipt or reference from DANA, OVO, GoPay or QRIS. Bank transfer and virtual account requests should include their transaction reference so our support route can compare the record.
Policy request To ask for a copy, correction or removal of eligible account data, state the exact request and the email or phone detail on file. We will reply through the support contact route shown in your account area.
HOW WE HANDLE RECORDS

Your Data And Legal Choices

Legal handling is easier to follow when each record has a clear purpose. We use account details for access checks, payment references for reconciliation and security signals for protecting the account.

Account details

During account creation, we collect the contact detail needed for access and phone verification. Keeping that detail current helps us identify your record when you ask about Legal terms, a correction, or an account access decision.

Payment records

A DANA, OVO, GoPay or QRIS reference is used to compare payment status with your account. Bank transfer and virtual account references serve the same checking purpose; we do not ask you to share a wallet PIN.

Cookies

Our cookie settings support account sessions and help us understand which policy page was opened. You can review the cookie choices presented on the site and ask support how a stored preference relates to Legal access.

Account security

Phone verification is an account step before access, and we use security checks when account details or wallet status change. If a sign-in attempt was not yours, contact the listed support route without sharing your password.

Retention

We retain account and payment records according to the purposes and periods stated in our Legal notice. If you ask why a record remains, identify the record type and we will explain the applicable retention basis.

Change requests

To request a correction, access copy or eligible deletion, use the account support contact and describe the exact data involved. We may need to confirm the account phone or email before processing the request.

bata124 Legal Answers Before Access

These Legal answers cover the questions we expect you to ask before opening an account or sending a wallet payment. They explain local eligibility, account identification, data choices and the evidence needed for a policy request. If your situation is not listed, use the support path above and quote the relevant section title.

bata124 Legal covers account access, phone verification, payment records, cookies, security, retention and requests concerning your data. It also explains that access depends on local law and that the terms shown for your request control how we handle it.

No access is automatic. Eligibility depends on local law and, where local law permits, the areas available to you can depend on account checks. We use your submitted contact detail and phone verification stage to connect the decision to the correct account.

We use the DANA or QRIS reference to compare a payment status with your account record. For a Legal query, send the receipt or reference through the listed support route, but never send a wallet PIN, password or secret authentication code.

You can request an eligible copy of the account data connected to your email or phone detail. State that you are making a data request, identify the record you need, and complete any account confirmation we reasonably require before release.

Use the support contact shown in your account area and name the specific field that is incorrect. Include the corrected detail and the account email or phone on file. We may verify ownership before changing the record or explaining why it remains.

The retention period depends on the purpose and record type described in our Legal notice. DANA, OVO, GoPay, QRIS, bank transfer and virtual account references may follow different operational records. Ask support about one specific reference for a precise explanation.

Send the complaint through the support route displayed in your account area, using the contact detail linked to your bata124 record. Describe the policy issue, relevant date and any receipt reference. Do not include your password or wallet security code.